PAYMENT FAQS

PAYMENT FAQS

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

MOODSTORIES.ONE accepts MasterCard, Visa, Discover, American Express and ATM/debit cards with the Visa or MasterCard logo. You may also pay with Apple Pay or store credit.

 

DO I HAVE TO PAY TAX ON MY PURCHASE?

Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and may differ slightly from the total charged, usually by no more than a few cents.

 

WHAT IS A "VERBAL AUTHORIZATION" AND WHY DO YOU NEED ONE FOR MY ORDER TO SHIP?

A brief conversation with a Customer Service Representative is sometimes necessary to verify credit card information. This is known as a "verbal authorization" and it protects cardholders from unauthorized purchases. If you receive an email requesting a verbal authorization. The MOODSTORIES customer service team can be reached by email at order@moodstories.info and chat via our website during normal business hours.